Frequently Asked Questions
Frequently Asked Questions:
Q: Did my order ship yet?
A: We are a husband and wife team. We try and offer the best quality that we can, and ship everything out in a timely manner. We strive to ship all our orders within 5 business days from the date of your order, but sometimes we may slip a day or two, in order to still provide the best quality we can.
Q: Can I buy your dxf files so that I can make something on my CNC machine?
A: No. If we do not specifically advertise a file as for sale, it just is not for sale. We work hard to make all our files, hours and hours, sometimes days, or more! We cannot sell our hard earned files. Besides, it is just plain rude to ask.
Q: Where does Free Shipping over $150 apply?
A: At this time, we offer free shipping on orders over $150 for the lower 48 United States. This excludes shipping on larger items, such as racing simulators or other freight items.
Q: Are door panels sold in pairs or individually?
A: All our listings are for a PAIR of door panels, unless you specifically ask for a single panel.
Q: I need a custom sign for my business, how much will it cost?
A: Please provide some information regarding the sign you would like. We need an idea for design, a size, and the logo that will be used to create it. Please also keep in mind that custom orders are limited at this time, due to increased sales volume of standard orders.