Shipping Times and Return Policy Terms and Conditions
Due to the fact we are a husband and wife team, we try and ship all our orders out within 5 business days, though sometimes we cannot hit that goal depending on our order quantity. All our items are made to order, and therefore we must build your order before we ship. We do not keep inventory. We thank you so much for your order, and your patience as we work through our orders!
Please note that by upgrading shipping does not expedite the manufacturing and packing process.
Adding additional options to your order, such as powder coating, may add additional time to your order.
Return Terms and Conditions:
We accept returns on items that do not meet our description. We do not accept returns on custom items (such as door cards), since these are made to order and it can take time for someone to order the same options. We do not accept returns on items that have been mishandled or not returned in the same condition as we have shipped them.
If an order has been cancelled after we have already built your order, we will require a 25% restocking fee for the item you are cancelling. This is due to the fact we do not carry inventory, and will have to store the item until it is purchased again in the future.